Ideas

Lulux1ce's avatar
Lulux1ce
New Spectator
7 days ago

APEX abandonment penalty

I was playing ranked matches in Apex Legends as a Predator. Suddenly, a glitch occurred causing my ping to exceed 1000, resulting in a forfeit penalty and a significant loss of points—around 200 points.

All the points I had diligently accumulated through daily ranked play were wiped out in just a few minutes, which was infuriating, and I wanted to file a complaint.

I would like to request that the game's administrators refund my points and fix the bug.

Thank you very much for your consideration.

I don't even feel like playing ranked matches anymore...

[CM - Edited title for language]

anticheat
crashing
ea app
gameplay issue
playstation

1 Comment

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hey Lulux1ce​,

    While we can certainly pass along any bug reports, I'm afraid we are unable to manually grant RP.

    If you have any more details about the glitch that we could pass along, please let us know. Without additional details this sounds like a disconnect from a lag spike, so it may be worth checking through these steps to try and prevent that from occurring again in the future. 

    If you have any other information that points to a different cause, feel free to add that in a post and we'll take a look, thanks!

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