Apex Coins Not Received
I am pretty frustrated right now as i have purchased about 140 dollars worth of apex coins and didn't receive the 120 dollars worth. I have been going back and forth with ea for 10 days and after having tried everything there answer at the end was we cant give you your coins back. I have made the purchase on steam on this entire process has been extremely difficult and honestly i recommend nobody buy apex coins from steam since ea apparently cant do anything about it despite showing so many screenshots of email confirmations, steam purchase history and just about everything clearly showing i didn't receive my apex coins. At this point it feels like I'm being cheated and i don't know what to do. If i were to ask for a refund through steam will my account be banned even though ea said that there is nothing they can do to give me my coins that i paid for?
No Audio
Do something to fix bugged footstep sounds. the amount of time I have been pushed without hearing audio and my friends as well has experienced the same issue. It's also not just footsteps there has been a lifeline using drone running next to us and neither of us heard her footsteps or the drone she was actively using.
250 hours on the game and not one heirloom shard
Yea you heard that right. Been playing since season 2 and nothing. My gamertag isPonys_and_weed in game to please figure this out. You guys also falsely banned me for 3 years and after going back and forth for years you realized the error to my sign in and fixed it and now I missed out on years of chances to get a heirloom or rare skins but here we are grinding again and even another 100 hours on the game. NO SHARDS OR HIERLOOM you guys are making it super difficult to stay in this community. I also just bought the battle pass since you guys don’t compensate your wrong doings and my purchase took money from my bank but is sitting as processing for the last 3 days and still don’t have the battle pass!!!! Why me ! Wtf
Wrongly penalized due to server issues
Hello, I was recently disconnected from a ranked game due to Apex Legends server issues. I did not quit or leave the game intentionally, but I still received a 10-minute abandonment penalty and lost RP. Please investigate and restore the lost RP if possible. Thank you.Buying a pass on EA shows ownership in-game but no paid rewards.
I purchased the Battle Pass during the first phase of Season 25 on the EA platform. The game shows that I own the pass, but I can't claim the paid rewards, which really upsets me. I contacted customer service, and they just kept telling me to wait. In the end, they only compensated me with a few crates. I paid 80 Hong Kong dollars, but I didn't get what I wanted. Both the EA platform and the in-game interface indicate that I have the Battle Pass, yet I still can't claim the paid rewards. Does that mean the 80 Hong Kong dollars I spent was for nothing? However, in the second phase of Season 25, I didn't purchase the Battle Pass at all, but it still shows that I own it, and I still can't claim the paid rewards. Please help me fix this bug. If possible, could you compensate me for the paid rewards of the Season 25 Phase 1 Battle Pass? This comes from my translation software. Please forgive me if there are any misunderstandings.Unable to Complete Parental Verification
Hello, I am encountering an issue with Apex Legends on Nintendo Switch. My EA account is set as an adult account, and it’s linked to my Nintendo account. I’ve had parental controls enabled on my Nintendo account for five years. When I try to play Apex Legends on Switch, I receive a message stating that “a parent or guardian must verify the account.” However, there’s no option to enter an email address, so I’m unable to complete the verification process. I suspect this might be a bug. Does anyone know how to fix this or what steps I can take to resolve the verification issue? Any help would be greatly appreciated.
