I hope its true but EA doesnt care what i write or how many proofs i send them. They scammed me literally and they dont care about it even tho thousands of players are complaining!
That's why I say that the current TOS team has almost no real people seriously fulfilling their job responsibilities. I analyzed all possible reasons for the erroneous ban and submitted over 20 appeals and numerous pieces of evidence. Unfortunately, almost all of my appeals were rejected as soon as they entered the "Transferred" stage, which clearly indicates that my appeals were processed by AI or other automated review systems, not by human reviewers. I am very distressed and desperate, but given the current culture of apathy within EA, as an innocent victim, I can only continue to appeal as I mentioned above, hoping that one of the few employees who are still dedicated to their work will see my appeal.
