Battle pass bug

i every single time i press the battle pass button it takes me straight back to the lobby. The game wont let me access the battle pass tab even when i paid for it. i searched it up online to see of anybody else was having the problem and i found out others were the problem. i know its connected to one of the tiers of the battles pass that i paid for is there any fix for this?

even after restarting the game the bug still happens