[Crash]The game causes my PC to crash and freeze.
In my environment, the game freezes within minutes of starting and becomes unresponsive to PC controls.
The only way to restore normal operation is to force a restart using the physical power button.
No other games experience crashes or freezes. This issue occurs 100% of the time upon entering the field.
I have confirmed that the issue invariably occurs in the shooting range.
Note that when the game crashes, the screen does not refresh, and no blue screen or similar error is displayed.
I have attempted several workarounds, but the issue recurs in all cases.
I believe the system requirements are met, but if there are any other verification methods or a checklist, please advise.
[Environment]
OS: Windows 11 Pro 25H2 (Build 26200.7171)
CPU: Intel Core i7-10700F
Mem: 32GB (8GB x 4)
GPU: Nvidia RTX 2060 Super
Apex Legends (Build ID in Steam): 20869454
[Already attempted] -> None of these resolved the issue
- Rolling back the graphics driver
- Changing the graphics card
- Changing the game's installation storage location
- Disabling VT-x in the BIOS
- Replacing the power supply unit
- Testing each memory module individually
- Reinstalling the OS
I hope this issue can be resolved as soon as possible.