Hello EA Support Team,
I have completed all the milestones for the 6th anniversary event. When i go to the event page to collect the event rewards the points are not displayed properly. The reward progress shows 34/34 collected but when i check the final reward for the event i.e, Valkyrie Skin "Green Screen" is does say that i own the skin. When i check the skins from the legend selection section, its not available thee as well. please find below the screenshots attached for the same. Please help me sort this issue out.
What platform are you playing on?
Ans: I'm playing on my Lenovo legion Laptop, playing the game via EA App
Origin ID / Gamertag / PSN
Ans: M1574ke
What were you doing leading up to the issue?
Ans: 6th Anniversary event rewards are not getting credited to the account
Can you reproduce it? What are the steps?
Ans: Not sure.
PC players - provide hardware specs, OS version and GPU driver version.
Ans: Below are my system specs
CPU: AMD Ryzen 7 5800H
Windows 11 Home version 23H2
OS Build version 22631.4890
NVIDIA RTX 3060 laptop GPU
GPU Driver version: 572.16
