Trying to gift the Oraxe reward tracker set which is FREE to GIFT, to my partner that I have been friends with for well over 2 weeks. I have him on steam, in-game on apex and on EA app but for some reason we are both unable to find each other on our friendslist to gift?? We are both verified for gifting on apex and have our accounts linked etc. I have also been able to gift to other people in the meantime but just not him.
It doesnt make sense when I have another friend I only have on steam and maybe on apex that I can send this gift to, (I do not have this other friend on EA app) but the gifting option to that person is available but not to my partner whom I have on all platforms.
It not looking promising or even fair to the fact that this is a limited time gift and because of a bug that him and I will possibly lose out on this because of it.
Had spoken to an advisor for some help and the only thing that could be done was that it was reported to his team on his end. Please help upvote for this to be solved.