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Blessghost's avatar
Blessghost
New Spectator
3 days ago

Infinite loading screen at title and "Party Not Ready" error

Platform: PC (EA App)

Issue: Infinite loading wheel at start screen & "Party Not Ready" matchmaking loop.

Description of the problem:

Since the recent update/migration to EA AntiCheat, Apex Legends fails to initialize properly.

1. Initial symptom: In-game, attempting to search for a match results in an instant cancelation with a "Party Not Ready" error.

2. Current symptom: After attempting to repair/reinstall the EA AntiCheat service, the game now gets stuck indefinitely on the main splash screen (MARKED / Loading spinner). It does not display the prompt to "Click to Continue" or allow access to the Data Center / Server selection menu (Tab).

Steps already attempted without success:

• Reinstalled/Repaired EA AntiCheat using the installer in _Installer\customcomponent\Javelin.

• Verified and started EAAntiCheatService manually from Windows Services (services.msc).

• Cleared EA App cache (%localappdata%\Electronic Arts\EA Desktop) and deleted local profile data (Saved Games\Respawn\Apex).

• Launched both EA App and Apex Legends as Administrator.

• Fully reinstalled EA App and Apex Legends.

Note: My EA Account is linked to Steam, and Apex Legends was previously installed via Steam on the same drive. A registry key mismatch or token collision between Steam's launch protocol and EA App's EAAntiCheat service might be causing the handshake to fail.

1 Comment

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi Blessghost​ ,

    Thank you for an exceptionally detailed report. Your troubleshooting and your insights regarding a potential registry or token collision between Steam and the EA App are spot on.

    Please check and install all available Windows updates, including "Optional" updates. Several players in the community have reported that upgrading to Windows 11 fully resolved this issue, likely by fixing underlying system files or certificate conflicts.

    Thank you again for your incredible diligence in troubleshooting this.

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