Money taken from my bank account but battle pass isn’t received

Hey Kemi_Orange_Rose​,

If you check your order history, what is the status on that purchase currently? In your screenshot, it looks like that's processing. Are you showing that complete now, or is it still processing? 

If that's complete and still not showing up, please take a look through the steps on this page. You'll be able to contact support through the section at the bottom of this page if those steps don't do the trick and this is still missing afterwards.

It’s processing since 48 hours… and I can’t do a refund

Kemi_Orange_Rose​ 
Gotcha. It can take up to 72 hours in some cases, though that's definitely pretty unusual already.

It may be worth reaching out to your bank or card provider after the weekend to see if that transaction was potentially flagged or if any other action is needed to push that through. 

okay so it became complete but i didnt get the battlepass yet on my ps4. i payed for it using apple pay from my phone on ea website, should i lunch it on pc first to get it in ps4?