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FeroxOccisor's avatar
FeroxOccisor
New Spectator
1 month ago

Occasionally unable to connect to match when using Cloudflare One Client (WARP)

Recently, due to unforeseen circumstances, I had to migrate from a wired connection to a LTE connection. Ever since, my internet traffic seems to appear very bot-like and I constantly have connection stability issues across all services. Due to this, I've been using Cloudflare One Client (WARP) and all those issues seems to be fixed as it stabilizes my traffic and packet loss.

However, when it comes to Apex Legends there is what I believe to be a bug when I match-make and try to connect to a match while in a party with 2 members (I typically only play ranked so I'm not sure if this occurs in any other game mode or in a party of 3 members or solo).

What happens is, after match making and finding a match, the loading screen appears when connecting to the match but it doesn't show a loading screen wallpaper instead its just a black screen with the animated loading icon in the bottom right. After about 10 seconds, it kicks me back to the main menu where I have to click to enter the lobby screen. This only occurs when I have my Cloudflare WARP active. I use it with the mode set to "Traffic and DNS (HTTPS)".

On successful connections to matches, the loading screen appears and I load in correctly. My first assumption is that there is some issue with the handshake that takes place during the initial connection to the match server but you are the experts so I'll leave the debugging to you. I live in South Africa and I play on eu-central-1. I average 200 ms ping which is surprisingly playable when there is no packet loss. I also do not receive any penalties when this occurs and my party members load in normally but because I fail to connect, they do not get a 3rd on their team for that match (They get no RP loss for the match if they die before meeting the threshold).

Kindly, if anything can be done to prevent this match connection failure without having to disable my Cloudflare WARP, please let me know. Without WARP, I constantly get upwards of 50+ packets lost when playing Apex Legends.

2 Comments

  • FeroxOccisor's avatar
    FeroxOccisor
    New Spectator
    11 hours ago

    Greetings. Ever since this latest season released, I haven't experienced this issue. However, I do have a remedy that worked for me back when I was experiencing this.

    When you've finished matchmaking and are being loaded into the match, the loading screen will be black with the Apex Legends animated loading icon in the bottom right of the screen. If this screen stays like this for longer than 2 seconds, then it likely means that you are not being connected to the match and it will eventually kick you back to the main menu or lobby.

    What you need to do is... As soon as you see that the black loading screen is staying there for longer than 2 seconds, quickly switch back (Alt-Tab) to your Cloudflare WARP Client and turn it off, temporarily.

    What will happen is, the moment you turn off your WARP connection, the black loading screen will leave and the game should show your loading screen wallpaper and/or then continue to the pre-match screen where it waits for other players/teammates to connect to the match. Once you see this pre-match loading screen, it is now safe to turn your Cloudflare WARP back on.

    Try not to do this maneuver too quickly or else it won't work but the timing could come down to hardware differences so you might just have to give it a few tries until you figure out what works for you. I won't go as far as to say that this method is guaranteed to work for you but it worked for me and I hope that it does the same for you.

  • Dulkhan's avatar
    Dulkhan
    Seasoned Newcomer
    20 hours ago

    Did you manage to fix it? I have the same issue... 

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