Permanent bans for “gameplay enhancement”

Similar situation happened to me on 21st of Jan. Awaiting my 3rd appeal and i dont think EA has a clue about whats going on

Narrsicist​ Unfortunately, bans cannot be handled on the forums as you would need to contact the EA TOS Team:

• EA Help | EA Account locks, bans, and suspensions

I'm a casual solo player with 500 avg damage, 1.0 KD (0.9-1.1), no abnormal stats. My account was wrongfully banned for 'gameplay enhancement' with no email notice. All appeals were rejected; I was falsely accused of cheating.

On the same day, 2025 Oil Cup winners QQ & Kasa were also banned wrongly, proving your system's mass false bans. They were quickly unbanned through contacts; many others also succeeded.

I could not submit a ticket until half a month later due to email issues. I appealed in November, contacted you 10 times via guest mode, waited 48h, only to be told to stop.

My stable stats prove fair play. I invested massive time, money and passion, but you trampled all my dedication. This is unfair. I demand manual review and reversal of this wrongful ban. I will not accept this baseless permanent ban

To make matters worse, I cannot even submit a new appeal ticket now, as your support team has marked my case as “no response”. You have denied me even the right to keep fighting for justice.

I was wrongfully banned in mid-October. At first, I was not allowed to create a support ticket. After asking around, I learned that the email provider I was using blocked ticket creation, and I had to contact support to change my email. I struggled until November to file my first appeal. Now it is almost February 2026. I have wasted months of time and energy on this.

I demand to know: what kind of cheat could possibly result in my account stats? On the day I was banned, I was in Platinum and even dropped a rank. Do you really think I cheat while losing ranks? Or do you just refuse to acknowledge that I have maintained the same consistent skill level for years?