Ideas

b3tweenio's avatar
b3tweenio
New Spectator
2 days ago

Problem with getting Apex Coin from the Microsoft Store

I received and activated the Apex Coin code, but I don't have any coins. All accounts are linked.

3 Comments

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey b3tweenio​,

    I see that you have this tagged with multiple platforms: if you usually play on PC but redeemed a code for Xbox, you'll need to start the game on Xbox for Apex to catch the entitlement and add the coins to your account. Could you try that, and let me know if that makes them show up?

  • b3tweenio's avatar
    b3tweenio
    New Spectator
    2 days ago

    I dont know why I installed the XBOX platform. I don't have an XBOX, just an account

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    b3tweenio​,

    Do you have a friend who owns an Xbox where you can maybe quickly log in to see if your coins pop up?

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