Was Plat 2 then got reset to Rookie 4. Played a ranked game last night and hit plat 2 before getting off. Got into apex not long ago and somehow I got demoted to rookie 4. I checked my previous match and I was able to see that I was indeed in plat 2. I thought it was a visual bug so I started a ranked game and somehow I was in a rookie lobby. I quit the match to see if that would reset it and it didn’t. It seems there is some sort of bug that is causing this issue to occur since I’ve seen a lot of people with the same issue today.
Ideas
Rank Reset Bug
75 Comments
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- Looking4Aim10 months agoNew Spectator
Same issue here. Started yesterday bronze 4, ended in Silver 1. login today and I am reset back to bronze 4.
(played 9 games, won 7 top 5 all games) in game name: Looking4Aim - grrrrrrrrrrr32110 months agoNew Spectator
I was plat 4 less then 100 points from plat 3 now I’m gold 1 account name TTVPBnjiggle
- Beezi-Kage10 months agoNew Spectator
Ranked up to 200 points under plat 1, logged on and now at early Plat 3. Lost about 1400 points. Steam Beezi-kage
- Nikolodozo10 months agoNew Spectator
You are probably the worse company in the history of gaming.
Playing since day one and I never lost my rank like this before, this is absolute garbage.
U clearly are not interested in making this game better anymore, just sucking more money from it before it dies! Sorry but not sorry, ty for the great first years it was awesome but if the game is not fixed very soon i'll be off and i wont be alone to do so!! - VANDERSEAN24710 months agoRising Newcomer
I was diamond 4 300 plus points into it and then I come on and I'm demoted to plat 1 with 300 points. Lost 900 lp for not even playing. Psn - Xx-Lil_Panda-xX
- iridescentsugar10 months agoNew Spectator
A less extreme case. I was Diamond IV and a half; and logged back on to see I was Plat I and a quarter.
- Young_Finesse11610 months agoNew Novice
3 day later still without the 1100 rp I earned on 2/25 before the first "fix". EA_Mako been playing for some years now and never once did this ever happen and I hope u know alot of people gonna want some for the rp they never got cuz some people put hours into the game. WE NEED ANSWERS NOT STATEMENTS
- EA_Mako10 months ago
Community Manager
Status changed:ConfirmedtoFixedFollowing up on the service disruption from Tuesday, Feb. 25, 2025:
- We have since solved the issue and all accounts can progress through Ranked as usual.
- All affected players have been sent two Apex Packs.
- Additionally, we'll be restoring RP to affected accounts throughout the rest of the day. This is based on the most recent data snapshot that we had before the service disruption, from Tuesday morning PT.
We appreciate your patience and understanding while we worked to resolve this.
Latest Apex Legends Update: 02/28/25 | EA Forums - 11938785 - GreenT1P10 months agoNew Spectator
Same had happened to me please fix it my Xbox gamertag is OnTheEway
- SYBGLITCH10 months agoNew Spectator
Logged in to ea and was reset to rookie from plat 4. Please fix !!