Was Plat 2 then got reset to Rookie 4. Played a ranked game last night and hit plat 2 before getting off. Got into apex not long ago and somehow I got demoted to rookie 4. I checked my previous match and I was able to see that I was indeed in plat 2. I thought it was a visual bug so I started a ranked game and somehow I was in a rookie lobby. I quit the match to see if that would reset it and it didn’t. It seems there is some sort of bug that is causing this issue to occur since I’ve seen a lot of people with the same issue today.
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- EA_Mako
Community Manager
Hey SumoPockets29,
This thread was related to a specific mid-season issue rather than the usual rank reset that occurs at the start of each season. Locking it here as this particular issue was resolved.
The rank reset this season works a bit differently, as it was based on your MMR (listed in the patch notes as your tracked skill value) and not just your rank last season. That may be causing the confusion, feel free to check the patch notes for more details!
This just happened to me for the Prodigy Season. I went from Silver 2 to Rookie 1.
When I switch device my rank switches to the lowest rank of the last time I played on the device. Could I get them to resync?
I was just about to hit plat and I'm gold 4 again is there a fix ?
PSN GLITCH-BLACK PLEASE FIX
Logged in to ea and was reset to rookie from plat 4. Please fix !!
Same had happened to me please fix it my Xbox gamertag is OnTheEway
- EA_MakoStatus changed:ConfirmedtoFixed
Following up on the service disruption from Tuesday, Feb. 25, 2025:
- We have since solved the issue and all accounts can progress through Ranked as usual.
- All affected players have been sent two Apex Packs.
- Additionally, we'll be restoring RP to affected accounts throughout the rest of the day. This is based on the most recent data snapshot that we had before the service disruption, from Tuesday morning PT.
We appreciate your patience and understanding while we worked to resolve this.
Latest Apex Legends Update: 02/28/25 | EA Forums - 11938785 3 day later still without the 1100 rp I earned on 2/25 before the first "fix". EA_Mako been playing for some years now and never once did this ever happen and I hope u know alot of people gonna want some for the rp they never got cuz some people put hours into the game. WE NEED ANSWERS NOT STATEMENTS
A less extreme case. I was Diamond IV and a half; and logged back on to see I was Plat I and a quarter.
