I am getting the error message "This account is not permitted to play online" when I open apex legends on my Xbox series X and try to get into the game. It doesn't seem to be a consistent error as I ...
Ideas
Hello, I have been having the exact same problem on and off for a couple of months now. I have also tried all the other things that the original post tried. This is super disappointing. This is my partner and I's favorite game and it keeps getting disrupted. It is incredibly inconsistent on when it lets me in or not. And sometimes mid matchmaking kicks me out.
Thanks for your help.
EA_cuervo
Community Manager
Community ManagerMasterX787787 I'm really sorry to hear that. Can you please confirm if, by any chance, VoIP and chat communication settings are restricted or disabled on your console settings before you boot up the game? This information should help us identify what could be causing this.