Re: Crash to desktop with no error message during gameplay
Since the Season 3 update, Battlefield 6 randomly crashes to desktop during matches. This started on Windows 10 and still happens after a clean Windows 11 reinstall, so this does not appear to be caused by a corrupted OS installation.
There is usually no Windows Event Viewer entry. Crash dumps are generated only sometimes.
Crash dump pattern:
- ExceptionCode: 0xc0000005 Access Violation
- Faulting module: bf6.exe
- BF6 version: 1.0.426.51287
- Multiple dumps show invalid/null pointer reads or writes inside bf6.exe
- Not a direct nvwgf2umx.dll / dxgi.dll / eaanticheat.sys fault in the dumps I checked
Symptoms:
- Random crash to desktop
- No error message
- No consistent Event Viewer log
- Started with Season 3
- Reproduced on both Windows 10 and Windows 11
System:
- CPU: Intel Core i9-10940X
- GPU: NVIDIA RTX 3090
- Motherboard: ASUS ROG Rampage VI Extreme Omega
- OS: Windows 11, clean install
- GPU driver: 610.62
- Platform: EA App
Tried:
- Clean Windows 11 reinstall
- Checked Windows Event Viewer: no useful entries
- Checked crash dumps
- overlays off, EA anticheat reinstall, DLSS off, etc
Expected:
The game should not crash to desktop after the Season 3 update.
Actual:
The game randomly exits to desktop mid-match, sometimes producing Frostbite crash dumps.
