Ideas

Seasoned Novice

6 days ago

EA App uninstaller won't launch from Windows 11 Settings

Hi EA Team,

I am writing to report a frustrating bug regarding the uninstallation process of the EA App on Windows 11.

When I go to my Windows 11 Settings > Apps > Installed apps, click the three dots next to the "EA app", and select "Uninstall", absolutely nothing happens. The uninstaller program fails to open or launch.

（Please see the attached screenshot for reference. My current EA App version is 13.720.0.6233).

Users should be able to easily uninstall the application through the standard Windows OS settings without having to search for workarounds or third-party uninstaller tools.

I hope the development team can look into this compatibility issue with Windows 11 and release a fix to improve the user experience.

Thank you!

crashing

ea app

steam

1 Comment

EA_Kuba
Community Manager
4 days ago
The EA app should be removable via the standard Windows uninstall flow without requiring third-party tools, so I’ll pass this report along for review.

In the meantime, could you please check whether the same happens when trying to uninstall it from:

Control Panel > Programs > Programs and Features

It would also help if you could share your exact Windows 11 version and build number. You can check this by pressing Windows key + R, typing winver, and pressing Enter.

Thanks again for the clear report and screenshot.

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