Missing Twitch Items + Beta Reward
Hello, After numerous agents passing me off to one another, I was informed to make a post here in hopes that the community team manager can help solve my issue. I'm aware this isn't an isolated iss...
Ideas
I am also missing only the beta twitch drop rewards from august, i gave ea support screenshots proving that the account was linked because twitch doesn’t let you claim drops for ea without linked account, and i told them i logged into twitch/EA though the linked xbox account to link it, and it told me it linked. so imagine my shock when i didn’t get the imperial soldier skin and all they had to tell me were scripted messages or broken english showing they weren’t actually reading/comprehending what i was telling them.
they should just email all of us a code to claim those twitch drops since apparently according to their own support, they don’t have the power to fix this or give you the drops, they can only give you ‘fixes’ that don’t work, send scripted paragraphs not addressing what you said, and then closing the case as solved when it clearly isn’t resolved.
i got every other twitch drop since then, just not the beta twitch drops.
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