Pass points and character disappeared.

Battle pass unlock points not unlocking correctly, one 1 point awarded at end of round but completed 2 weekly challenges totaling 8 points just in challenges .

playing on conquest on the winter offensive map  character disappeared. Only this visible were the hipfire crosshairs, Respawned and the game went back to normal.  This happened prior to the challenge points not being counted.  I’ve had no issues until playing the winter offensive map.