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xXSuperdudeguyXx's avatar
xXSuperdudeguyXx
Seasoned Newcomer
4 months ago

Ps5 Pro random green screen that leads to a shutdown while playing BF6

This has happened to me twice now, second time was just after the California resistance update on Nov 18th. The first time it happened about a week after launch, already had about 100 hours with no issues until the game froze & turned into a solid green screen, with my console shutting down about 30 seconds later. I never got a crash report or error message, it only said the power cord was unplugged incorrectly. So, I booted my ps5 pro in safe mode in order to clear cache, rebuild database, & re-install the latest software update, this seemed to fix it for a couple weeks but it just happened again yesterday, BF6 is the only game it has happened on twice now. This console isn’t even a year old & I know it’s not the hdmi cord or my console because I can play any other game for hours without any issues. The first time this happened on bf6 I had only been playing for about 20 minutes. Yesterday when it happened again I was playing for about 3 hours. At this point I’m honestly scared to play the game in case it bricks my 6 months old console, this needs to be addressed. Looking at other forums it seems to be a ps5 pro exclusive issue & no other game has caused this to happen on my system so far. I was debating sending it in to Sony for repairs as it’s still under warranty but I’m convinced it’s a technical issue in with the game. This needs to be addressed quickly cause I’d love to keep playing your game, but it’s seems rather risky with this happening at completely random times. The first time it happens the round had just started & I didn’t even get to fire my weapon yet, the second time it happened I was playing RedSec BR running away from the circle when it suddenly just froze & gave me a green screen again 

7 Comments

  • Same just happend. Playing a game of rush and bam game freezes and green screen comes on. Immediately panic then sytem shuts down was only playing for about 15 mins

  • Im playing Bf6 Multiplayer on the Ps5 Pro and yesterday it happened the first time for me. I got a green screen while on Operation Firestorm and played 2 hours at this point. 

    The Ps5 Pro is a week old and i had no problems in any other game. On my normal PS5 i had no problems while playing BF6 MP for about 50 hours.

    Please fix the problems for the Playstation Users! 

  • Same here. 18th of January. PS5 Pro. Console just frozen for 3-4 seconds, green screen for two seconds afterwards. Complete shutdown in the end. 

    After turning on, it conducted a fast system restoration with the disclaimer that it wasn’t turned off properly. 

    Game session: Breakthrough Defense on Firestorm. 

  • Happened to me as well while playing Bf6 on February 4th . Obviously it has something to do with the game

  • I keep getting crashes after 20 minutes of multi-player play on my PS5. I've deleted the game and reinstalled, reset the console in safe mode, cleared the cache and rebuilt the database. Cleaned the console for dust. Still crashes. No other game causes the console to crash. Very frustrated. Great game when it works but this beyond frustrating. 

    EA fix this or refund me back my money. I think this game is too bloated and they need to trim it down and make reliable. How long until my console no longer recovers and then im screwed. 

  • Also jumping in here to report/share that I experienced this issue today on Feb 16th for the first time while playing on the PS5 Pro for less than an hour. Hard crashed in game with a frozen screen, then switched to a locked green screen with the console unresponsive the whole time, and then the console shut itself down. After unplugging the power cord and waiting 30 seconds before turning the console back on it then rebuilt its data base and my external hard drive also had to rebuild and repair itself. Hoping the devs see this and it's being addressed with the launch of Season 2. 

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