Purchased tier skips not working

I had this exact same problem. Bought BF coins to tier skip and nothing happened. 10 tier skip totally hooped on PC.

I purchased 3x battlepass tier skips (10). It skips to tier 100 but after that it did not skip the prestige path and thats why my 1x 10  battlepass tier skip is gone for nothing and i didnt get the rewards.

Same for me. EA Help can’t help. Spent equivalent 800 coins and received no benefit. I just want a refund!

Same here. Knew i wasn’t going to have time to finish the season battlepass because of bad redsec challenges. So i bought skips to finish the pass and get the last coins to get the next season battle pass. The 450 coins are gone from my account and have not been given the tier skips i paid for. EA help basically said all they can do is pass the information on to the dev team as it is a bug in their game/store, this is annoying as their battlepass expires tomorrow (they should never expire like Helldiver or Halo).

Same here on Xbox Series X

Hi folks,

We’ve flagged this internally and are reviewing the reports.

Initial checks show that, for several accounts mentioned here, purchased tier skips are present in inventory. We’re currently clarifying how these are intended to be redeemed and whether there are any restrictions related to progression on the Prestige path.

To help narrow this down:

Do you see any menu option (perhaps within the Battle Pass screen) to manually redeem or apply your available tier skips?

If you think you’re affected, please also confirm:

• Platform
• Whether you’re on the main Battle Pass track or Prestige
• Whether any tier skips appear as available in the Battle Pass UI

Thanks.

Hi, I'm on PC, in the Prestige track, and see no tier skip messages anywhere in the Battle Pass UI

Hello, I'm on PC and i'm having the same problem. I bought enough tier skips to finish the last stages of the Battle Pass: a couple levels on the Definitive track plus the whole Prestige track. The tier skips worked without issue on the Definitive track, but the Prestige track remains unchanged. There aren't any messages to use the tier skips on the Battle Pass UI either.

Hi! I also bought tier skips and they don't work. I don't see anywhere in menu option to manually redeem tier skips. Prestige track/Steam-PC

I've now bought 35 Tier skips and not one has appeared... my money back or my Tiers please?