Ideas

DoUHaveBlow's avatar
DoUHaveBlow
Seasoned Novice
2 days ago

QA Ticket, Game Alters Configuration and Minimizes Application Window

Description: Its been observed by myself and other squadmates that during matchs, the game will automatically minimize itself.  Im not entirely sure what triggers this bug to happen, but my samsung monitor will say "display adapter" during the bug. Typically when that happens its usually related to something in the settings config of a game (IE changing window to bordless etc etc)

Expected Results: Game shouldnt be minimized unless pressing windows key, or changing settings by player.
Actual Results: Game tends to self minimize for unknown reason.

Reproduction Steps:(WIP)
Platform:
PC
Version: 1.2.1.0

Note 1:
This is another one of those where I cant give a certain reproduction step for as I believe its something going on the back end of the game, where a log file would come in handy. But I assure you this is something to do with the game itself. I believe this bug could also be related to the other bug I reported with the audios as those tend to change on their own as well without the players involvement.QA Ticket, Party/Squad Chat switchs to other Audio Devices | EA Forums - 13215517 

Note 2:
I will do my best to get a recording of this using OBS but it could be a large file, more helpful data can be found using log files for sure though as Im willing to almost bet anything it has something to do with graphics input and the game getting confused somewhere by some line of code. 


1 Comment

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Thanks for sharing this. Could you also try disabling any third-party overlays? They can cause issues like this. 

    A couple of examples to check:

    • Discord 
    • Steam 
    • NVIDIA GeForce Experience / AMD Adrenalin 
    • MSI Afterburner / RivaTuner

    This is just to check if this is related to any of the programs running in the background. 

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