REDSEC Ranked Matchmaking Takes 15–20+ Minutes in Iraq
Hello Battlefield / EA Support Team,
I am experiencing a serious matchmaking issue in Battlefield 6 – REDSEC Ranked.
I am playing from Iraq, on Xbox Series X, and Crossplay is enabled. The problem occurs specifically when searching for a Ranked REDSEC match.
Problem details:
- Game mode: REDSEC Ranked
- Platform: Xbox Series X
- Location: Iraq
- Crossplay: Enabled
- Issue: Extremely long matchmaking times
- Typical queue time: 15–20+ minutes
- Sometimes the game continues searching without finding a match for a very long time.
- Casual/non-Ranked matchmaking appears to find games much faster.
- Restarting the matchmaking search does not consistently solve the problem.
I am concerned that the matchmaking system may be having difficulty finding enough Ranked players in or near the Middle East region, or that players from Iraq are being routed to distant regions such as Europe or other regions because of limited server availability.
This may be causing two related problems:
- Very long Ranked matchmaking queues
- Potentially high latency/ping after finally finding a match
Since Crossplay is already enabled, the available player pool should be as large as possible, so disabling Crossplay does not appear to be a practical solution.
Could you please investigate whether:
- REDSEC Ranked currently has sufficient Middle East server capacity.
- Players from Iraq are being correctly routed to the closest available server.
- There are currently any matchmaking or server-routing issues affecting Iraq and the Middle East.
- Ranked matchmaking is unnecessarily restricting the available player pool.
- There is a known issue causing players in the Middle East to be placed into European or other distant regions.
- Additional Middle East servers or improved regional matchmaking are planned.
I would appreciate it if you could confirm whether this is a known issue and whether there is currently any recommended workaround for players in Iraq.
Thank you.
