Ideas
ElliotLH
5 days agoHero+
Hi RhinosaurusPie,
The thread about this problem are marked as solved either to highlight a message from Community Managers (they usually use pins instead though), or because an answer has been provided to confirm that it's being investigated. However, there isn't an ETA for a fix at the moment, so all that can be done is to keep an eye on the main thread and the news section for further information.
This is the main thread about the problem, in case that helps:
Support Specialist 2 Challenge Not Completing | EA Forums - 13405383