Ideas
I also got an AC anti-cheat system issue. Mine is locked on the screen "Starting the game..." forever; F1_25.exe shows suspended in the task manager. After around 1 minute, the AC will be terminated. No error code, no event, no crash, no game, nothing.
After investigating into it, I found there are 2 USB devices showing an error state in my Device Manager. And digging deeper, I found that it was through my USB switcher; the switcher faulty bridged the two individual lines, so another line's hub, which had a card reader for the laptop, was being recognized from my main PC. And actually the devices connected via the USB switcher are still working; it just simply faulty bridged the two main lines together.
I tried to disable the faulty devices from Device Manager and from Group Policy; neither helped.
Simply get another USB switcher, and everything will be back to work.
It doesn't mean your symptom is due to the same reason, but definitely, an incorrectly connected USB device might impact the AC. So I assume the AC will scan all physical devices and check some hardware information. If something is wrong, the AC will be terminated intentionally or unintentionally with an error dump. And the USB device might not be the external one; it also could be the fans, screens for the cooler, hardware monitor devices, etc., whichever is connected through the motherboard's USB pins or original USB ports.
So if you cannot figure out the root cause, it might worth a try to disconnected some connected usb devices.
- EA_cuervo1 month ago
Community Manager
Hey QQstarSS, thanks for letting us know. We appreciate you sharing the steps that worked for you.
For those still affected by this issue, could you please try disconnecting the USB devices to see if that helps?
- Baba_Lena_moloko8 days agoTraveler
Didn’t help