Ideas

Elite_Ice98's avatar
Elite_Ice98
New Observer
14 days ago
Status:
New

Game crash at splash screen no error codes

I have had this issue since game launch, it’s been reported multiple times and the original thread was just closed because “it’s not a bug”. When I launch the game, it launches fine, then throws up the splash screen and closes immediately. I have NO error code from the anti cheat, there is nothing that comes up that tells me why it didn’t open, it just closes and re opens the EA app. I have tried everything. Literally everything, reinstalls, verifying files, admin privileges, check for programs the anti cheat could be flagging, I’ve checked for files that have been asked for in other threads, I don’t have them, I don’t have files that should be created at launch that have been asked for, I don’t have the windows updates that were talked about in another thread, I have tried on both steam and EA. Everyone is telling me to either check stuff I don’t have or send files that I don’t have. I am just looking for someone from EA to help me. 

4 Comments

  • Elite_Ice98's avatar
    Elite_Ice98
    New Observer
    13 days ago

    OneDrive is disabled. I had issues with it on another game, it’s been disabled for a minute. I’ve tried every trouble shooting step that I have found to no avail. The game has never initialized. So it hasn’t even created the files that should be created on the first launch. It juts pops up the splash screen then it goes away and closes the game.

  • Do you have OneDrive enabled? IIRC F1 24 had an issue where some files would randomly be saved there causing the game to have trouble locating them. Could be something similar.

  • To add I have no issues playing any other EA game. I can play F124, BF, madden, any other game that I have through EA works just fine except F125 and it hasn’t worked since launch.

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