I’m dealing with a terrible issue. I play on Xbox Series S and own a Logitech G920 steering wheel that is practically new (9 months of use, in perfect condition) with fully updated firmware—everything is in order.
Recently—specifically after the release of DLC 26—the wheel started acting strangely. After a few minutes of gameplay, it loses force feedback, spins all the way to one side, and locks up, with the white light flashing continuously. I read that this could be a communication failure and that the best practice is to use the console's rear USB port (which is exactly what I do) and keep the standard controller connected to the front USB port (which I also do). The odd thing is that this problem only happens in F1 25. Official Xbox support can't help me because the wheel works in other games, so it’s not a console issue. It’s the same story with Logitech support: they say it’s not a wheel issue. I’ve opened and reopened support tickets with EA. They suggested some settings (increasing saturation, increasing the deadzone—which makes steering feel terrible due to the slack—and other adjustments). Nothing worked. I can't even finish a single race. The problem happens sporadically, but I can't go more than 15 minutes of racing without it occurring. And when it locks up, turning off the console or the wheel doesn't help; it remains unresponsive for a while (5 to 15 minutes). Then, it randomly starts working again... only to lock up once more after a short time.
Has anyone else experienced this? Or does anyone have any ideas on how to help me solve this problem? I’d appreciate any help.