My PC SPECS: RTX 4060TI (8GB of VRAM) RYZEN 5 5600 ASUS TUF GAMING B550M PLUS WIFI II 32GB DDR4 3600MHZ RAM 2TB SSD 1080p165hz monitor running at 1080p 120hz GAME VIDEO SETTINGS- Ultra Low ...
Ideas
EA_Groguet
Community Manager
Community ManagerHey there,
I am sorry to hear you are experiencing this issue. Would it be possible for you to share your Report Code with us? You can check the instructions on where to find your report code here.
-Groguet
I will share the code if the issue happens again. Meanwhile I can share a video, however I'm not sure how helpful that is.
- EA_Groguet
Hey there,
You can still the report code with us even if it is not happening right now. Our team will be able to check the logs and try to see what happened.
Thank you for the video!
-Groguet
Oh I didn't know that, here's the code:
RVLJ-TRBJ-DGXJ-SHCG
Quick mention- this can also happen after an ALT-TAB in full screen windowed mode. It's not only during the podium scene transitions. And like I said, it's random. It can happen in the first race, or after 10, or never.- EA_Groguet
Hey there,
Thank you for the information, it's really useful. I have passed it to our team.
Would it be possible for you to also share a Dxdiag with us?
-Groguet