Can't play online friendlies between PC and Xbox

Hello,

I’m experiencing an ongoing issue with cross-play functionality in EA SPORTS FC 25, specifically in the Seasons (online friendlies) mode. I play on PC, while my friend is on Xbox Series X.  we have been unable to connect for matches despite cross-play being enabled for both of us. 

i can see him online in the EA application , but when i run the game in the in game menu to pick from your friends list that are online he doesn't show up and i also cant find him in the player found option