Half-time black screen

At half time the screen stays black and won’t start the second half. Was doing the FUT champs objective for playing 15 games and I got the bug, now it’s left me with 14/15 games played on the objective but I’ve got a record for playing all 15. I’ve missed out on a 1 of 5 93+ player pick for this stupid stuff. EA please reimburse me because this is not exactly fair.