Ideas
EA_Aljo
Community Manager
9 months agoGreat! Glad to hear it. Please reach out again if you have any other issues. Good luck and have fun!
herancourt
9 months agoRising Rookie
Now the alternate MAC fix is not working - I cannot connect to the EA servers at all again
- EA_Aljo9 months ago
Community Manager
As a test, can you switch your connection to use a mobile hotspot? If that works, it means the issue is with your home network equipment or ISP.
- herancourt9 months agoRising Rookie
Just tried that and it worked. All other devices and EA games are working on my home network - and previously to this I had no issues with my wifi ever. How do I fix this?
- EA_Aljo9 months ago
Community Manager
You keep saying wifi. I just want to make sure you're on a wired connection. Wifi implies you're using a wireless connection. Which, could cause this issue.