Ideas

Kreats14's avatar
Kreats14
Seasoned Newcomer
3 days ago
Status:
New

screen freezed and fast forward happen in online battle

[Unsupported language removed]

During online matches in Division rivals and Campions, there are many events where the screen suddenly freezes and then fast forward. This makes it impossible to operate during the game. In addition, there is also a delay in the response after input. In addition, unintended operations and movements are activated and the game cannot be played properly. With this, I can't play properly and I can't get a prize, so you'll be considered to provide a prize with the same grade as the previous week, or to provide a rank 1 prize for all users.

4 Comments

  • ME7G0RE's avatar
    ME7G0RE
    New Vanguard
    3 days ago

    That sounds a lot like packet loss or high latency peaks. Are you playing via Wifi connection?

    If so, please use a LAN connection to your modem/router.

    Take a look at your connection in the games under the following link: https://help.ea.com/en/ea-connection-quality-report/

    If necessary, post it here.

  • Kreats14's avatar
    Kreats14
    Seasoned Newcomer
    3 days ago

    thank you for the guess.

    im always showing ping status in the screen and it is almost same as this image.

  • ME7G0RE's avatar
    ME7G0RE
    New Vanguard
    3 days ago

    The packet loss could be caused by an unstable Wifi connection.
    Can you use a LAN cable for testing?

    Thank you!

  • Kreats14's avatar
    Kreats14
    Seasoned Newcomer
    3 days ago

    That is too far from modem/router to PS5.

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