Ideas

COP1232's avatar
COP1232
New Spectator
2 months ago
Status:
New

This software cannot be used with the game (84): DiscSoftLTD (Daemon Tools)

Hi, I have a problem with starting it, it always gives me this message, what to do? : This software cannot be used with the game (84): DiscSoftLTD (Daemon Tools)

2 Comments

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey COP1232​ to fix this you will need to either remove the Daemon Tools software or disable it on your system when running the game.

    Darko

  • abomonia's avatar
    abomonia
    Seasoned Newcomer
    3 days ago

    I saw your previous response (COP1232) telling players to uninstall or disable Daemon Tools.
    However, in my case I do not have Daemon Tools, DiscSoft, or SPTD drivers installed.

    I have already tried:

    Reinstalling EA Anti-Cheat

    Repairing the game

    Disabling WSL / Virtual Machine Platform / Hypervisor Platform

    Disabling Memory Integrity

    Even disabling Virtual MonitorX

    Despite all these steps, the game still fails to launch with the same error:
    Security Violation (84): DiscSoftLTD (Daemon Tools)

    This clearly looks like a False Positive from EA Anti-Cheat.
    Please escalate my case to the EA Anti-Cheat engineering team.

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