Ideas
7 Comments
- EA_Darko3 months ago
Community Manager
Hey COP1232 to fix this you will need to either remove the Daemon Tools software or disable it on your system when running the game.
Darko
- abomonia30 days agoSeasoned Newcomer
I saw your previous response (COP1232) telling players to uninstall or disable Daemon Tools.
However, in my case I do not have Daemon Tools, DiscSoft, or SPTD drivers installed.I have already tried:
Reinstalling EA Anti-Cheat
Repairing the game
Disabling WSL / Virtual Machine Platform / Hypervisor Platform
Disabling Memory Integrity
Even disabling Virtual MonitorX
Despite all these steps, the game still fails to launch with the same error:
Security Violation (84): DiscSoftLTD (Daemon Tools)This clearly looks like a False Positive from EA Anti-Cheat.
Please escalate my case to the EA Anti-Cheat engineering team. - EA_Darko27 days ago
Community Manager
If seeing this error abomonia then it likely means that you have some of the software installed.
I'd recommend checking your device manager to ensure that anything related to Daemon Tools is disabled.
Darko
- abomonia24 days agoSeasoned Newcomer
Hi Darko,
Thanks for your reply. I’ve already checked Device Manager carefully and made sure that anything related to Daemon Tools, SPTD, or DiscSoft is completely removed or disabled. Despite that, I am still facing the same issue with EA Anti-Cheat when trying to launch FC25.I even submitted a ticket with ID 882eebee-7e39-48b5-bcc2-ca57ceaa79f4, but I haven’t received a resolution yet.
Do you have any further suggestions on what else might be triggering this detection? - EA_Darko24 days ago
Community Manager
The errors generally are specific for a reason so let's grab a DxDiag: https://help.ea.com/en/
Darko
- abomonia17 days agoSeasoned Newcomer
I am truly exhausted waiting for a solution. In the end, I was forced to completely format my system just to try to get the game running.
This is not a solution but rather a sign of despair due to the lack of proper support. Unfortunately, the help service has not been good.
I already submitted a ticket with ID 882eebee-7e39-48b5-bcc2-ca57ceaa79f4, and I have been waiting for more than 15 days without any response or resolution until now.I had purchased FC25 and was excitedly waiting for FC26, but at this point I will just stick with the current version only because of my friends, not because of the enjoyment of playing the game itself.
- EA_Darko16 days ago
Community Manager
Did a system format fix the issue abomonia?
Darko