Controllers Stop Working During the Online Matches on PC

Please, I need someone who knows how to solve this problem. I can't anymore. We have early access to grind before ppl get in, so we don't suffer. I even tried to re-found the game, but I can't. It's too annoying. I lost more than 21 games, so please, EA, take it seriously. There are ppl like to play to escape from life pressure and to have fun in the game, and still we are not getting it, please EA [ Streamer ]