[Evolution Bug] Trophy Titans Hero Crashes Server on Defender Round Out
Hello EA Community Team, I am writing to report a repeatable server disconnect bug when attempting to submit Trophy Titans Hero cards (Jamie Carragher, Ashley Cole) into the Defender Roundout Evolution. Every time I try to finalize the submission, the game instantly boots me out with the error message: "There was a problem connecting to the Football Ultimate Team servers. Please try again later." This occurs consistently on both the console and the Web/Companion Apps. Additionally, the "Activate Evolution" shortcut is completely missing from this player's in-game action menu, despite the card meeting every statistical criteria listed for the Evolution. It seems the database is failing to recognize the specific "Trophy Titans Hero" card rarity string for this evolution.
Technical Details for Reproduction:
Platform: PlayStation 5
Gamertag: DETTITAN10
Player Itens Name & Version: Jamie Carragher; Ashley Cole (Trophy Titans Hero - purchased from the Transfer Market)
Evolution Name: Defender Roundout
Troubleshooting Steps Already Attempted: Created a completely blank active squad to clear any "ghost" squad locks. Attempted submission via the Web App and Companion App (same server disconnect error). Applied a new Chemistry Style and Manager league to force an ownership data sync. Attempted a Quick Sell Recovery to reset the card's database footprint. None of these workarounds solved the issue.
Since this Evolution is close to expiring, could you please escalate this card rarity validation issue to the development team for a hotfix? Thank you.