[Evolutions Missing] Evolutions menu disappeared in Ultimate Team

Hey hibye0124​,

Have you checked both in-game and on the Companion app or the Web app? 

What EVO is it, exactly? If you start a new EVO, can you find it in the list of active EVOs? This information might help us determine if the problem is isolated to one Evolution in particular.

Also, if you have many active EVOs, it's possible this one isn't displaying correctly in the cluttered list. Try to make some space, and check again. 

Let me know how it goes. 

Hi, thank you for the reply. Here are the details you requested:

1. Where I checked: I checked both in-game and on the Companion/Web app, but it is not showing up in either place.
2. Evolution Name: The specific Evolution I started is ‘Touchline Loyalty'
3. Player Name: The player card I used for this EVO is [Ronaldo/Futties Icon].
4. New EVO Test:  I tried starting a new EVO and it shows up normally in the active list. Only this specific EVO is missing. 
5. Active EVOs: I currently have 3 active EVOs, so space should not be an issue.

Platform:

[PS5]

EA Account ID / GamerTag: Hibye1744

Date / Time Issue Occurred:

[:Sept 10, 2026 / 15:00 KST]

Summary of the Bug:

I activated and started an Evolution for my player, but it is not appearing in my active Evolutions tab in Ultimate Team. Even though the card status changed to show it is undergoing an evolution, the progress and slot are missing from the Evolutions menu, making it impossible to complete or track the objectives.

1. Where I checked: I checked both in-game and on the Companion/Web app, but it is not showing up in either place.
2. Evolution Name: The specific Evolution I started is ‘Touchline Loyalty'
3. Player Name: The player card I used for this EVO is [Ronaldo/Futties Icon].
4. New EVO Test:  I tried starting a new EVO and it shows up normally in the active list. Only this specific EVO is missing. 
5. Active EVOs: I currently have 3 active EVOs, so space should not be an issue.

I moved your new thread here. It is not necessary to start multiple threads for the same problem; we appreciate your help in keeping the boards tidy.

Please try to complete another EVO. Let's see if that helps bring back this one that seems to be missing from the menu.

I completed another Evolution as suggested, but unfortunately, the missing Evolution still does not appear in the active menu. The player card is stuck in the evolution state, but I cannot access or track the progress. Could you please check my account data or escalate this bug to the dev team?

We can't do that here on the EA Forums, I don't have visibility into your EA Account. 

You can, however, reach out to the Customer Support team using the Contact us button at the bottom of this guide to take a closer look, and report the missing EVO.

Our advisors will do their best to continue helping you.