Ideas

Bberkantg's avatar
Bberkantg
New Spectator
8 days ago

[FC 26 UT] Hamano Live Card Upgrade Missing for Weeks – No Communication

Hamano’s live / special event card was announced to receive an upgrade starting November 11. The event is active, conditions are met, but the upgrade is STILL not applied. This is affecting multipl...
missing content
playstation
progress issue
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 days ago

Hey all, our team has investigated and all upgrades have been completed.

As such, there is nothing more that we can do to assist and if you did not receive the upgrade then you were not eligible. 

Darko

 

  • Bberkantg's avatar
    Bberkantg
    New Spectator
    2 days ago

    Thanks for the response, but this does not clarify the issue.

    The card was officially announced as a Live upgrade starting Nov 11.

    There was no eligibility criteria communicated to players.

    If the upgrade was conditional, please specify the exact conditions.

    If not, this needs clearer explanation as multiple users are affected.

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