Ideas

Invoked's avatar
Invoked
New Spectator
2 days ago

Losing all games due disconnect

I’ve been disconnected from all games, rivals, squad battles and so on. I won in rivals, got a message saying I quit, and lost the game. I went to squad battles, won it, at the end it says I lost connection and got 0 points, didn’t complete any objectives too.

5 Comments

  • jc973's avatar
    jc973
    Seasoned Newcomer
    14 hours ago

    this is happening on a large scale on PS5 and it is completely gamebreaking.  Hoping you guys dont leave us hanging, as rewards are time gated.  For example i dc'ed from all 5 cup entries today.. 2 at kick off and the other 3 after playing full matches.  one went to pens.  complete waste of over an hour! i paid for that?

  • Yh same over here for me also been trying for the past 6 hours restart Xbox and fc app still having the same disconnection issues always after the match is finished I don’t know if it because of the flash event where it’s score 2 goals only and the game is bugging from that or ea servers are bugged 

  • g0mega2's avatar
    g0mega2
    New Spectator
    16 hours ago

    The same issue here also. When finishing a task / game on any UT game mode, I am suddenly logged out and warned of a penalty for disconnecting when logging back in. Consequently, UT is not acknowledging the complete objectives that were complete, however, it is logging all wins as losses due to a disconnection that didn't happen.  Restart  pf router / PS / Acvount / change of ID name etc have all been attempted as a solution, none of which made any difference 🫤... ???

  • Same thing has happened to me multiple times today. The last two infuriatingly after winning in the first round of the evo cup. Ironically the three ones I lost in the first round I did not get disconnected. Guess you just don't want me completing objectives? I am now out of entries games so thanks EA! 

    The game ends but just before showing me the winner screen the game has booted me out and then told me I disconnected which is simply not true. The other time it happened was squad battles. Again just before showing me the winner screen costing me SB points.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hello. Is this only happening when games end or are you disconnecting mid-match too?

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