The goalkeeper disappeared in two matches on PlayStation 5, which caused me to lose unfairly and made me really frustrated with the game because of this issue.
I am playing in Division 1 in Seasons mode and I had no losses before this happened.
Please review and remove the last two matches, as they were lost because of this technical bug and not normal gameplay.
Community ManagerUnfortunately, game outcomes/results are not altered in cases like this. If you suspect unfair or abusive play, you can use the steps detailed at the following link to report.
HOW TO REPORT CHEATING, ABUSE or HARASSMENT
Thank you.
Hello EA_Barry,
Thank you for your response.
However, I would like to clarify that this is not a case of cheating or abusive behavior. This is clearly a game bug, where the goalkeeper completely disappeared during two matches on PlayStation 5.
This issue directly caused me to lose both matches unfairly, especially since I am competing in Division 1 and had no losses before this happened. This kind of bug seriously impacts competitive integrity.
I kindly ask you to:
I have also attached evidence of the issue.
Thank you for your support.
