Online Connection
“Unable to connect to internet” this is a persistent issue despite my internet connection being fine as I am able to play other online games. Tends to happen from 4-9pm over the past week.
Ideas
5 Comments
EA_AljoCommunity Manager
Hi there. Let's take a look at the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score. Thanks!
Attached here
- EA_Aljo
I see you're on a wireless connection. Can you switch to a wire or is your router too far away? Disconnects and lag are very frequent on wireless connections.
Unable to connect a wire. Haven’t faced any lag and it’s purely happened over the last week as soon as I open up the game it says connection issues. As I say I have no issues whatsoever on other online games
- EA_Aljo
As a test, can you move close enough to use a wire? It would be good to see if that makes a difference.
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