Ideas
EA_Aljo
Community Manager
30 days agoHey, everyone. We're currently investigating this and could use some information from you all.
- Confirm your PC meets the requirements. Let us know the specs - CPU, GPU, RAM, Windows Version
- Have you noticed any pattern when the frame rate drops? After a cutscene, when taking corners, after a specific length of the match, etc.
- Do you have games with other anti-cheats installed (eg: Riot Vanguard)
- What region are you in?
- Please provide your EA ID, Xbox gamertag, PSN ID, Steam ID, etc. so we can add this to our investigation.
- Enable the Diagnostic Gamepad Overlay and provide video if possible.
- Settings → Visual → Overlays → Input Overlay : Diagnostic
Thanks!
Kun_DGAD_zy
30 days agoSeasoned Novice
Hi, do you have any updates on this issue? it is really frustrating at the moment that I am unable to play online.
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