Ideas

AlexNoveNoveNove's avatar
AlexNoveNoveNove
New Spectator
3 months ago

[PC] A lot of input delay and sluggishness, specially online.

So i've been feeling a lot of input delay, so I tried tinkering with settings. Some of them gave me more input delay up to 2 seconds, and the only one that fixed this for me, at least OFFLINE was mak...
lag
pc
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 months ago

Hey, everyone. We're currently investigating this and could use some information from you all.

  1. Confirm your PC meets the requirements. Let us know the specs - CPU, GPU, RAM, Windows Version
  2. Have you noticed any pattern when the frame rate drops? After a cutscene, when taking corners, after a specific length of the match, etc. 
  3. Do you have games with other anti-cheats installed (eg: Riot Vanguard)
  4. What region are you in?
  5. Please provide your EA ID, Xbox gamertag, PSN ID, Steam ID, etc. so we can add this to our investigation.
  6. Enable the Diagnostic Gamepad Overlay and provide video if possible.
    1. Settings → Visual → Overlays → Input Overlay : Diagnostic


Thanks!

13_Bullka_13's avatar
13_Bullka_13
3 months ago

Good afternoon, I've encountered this issue. I have an MSI gaming laptop. I decided to investigate the problem and opened the task manager during the game. At the beginning of the match, everything was fine, with the CPU usage at 65-75%. However, at one point, the CPU usage reached 100%, and the frequency dropped from 3.5 to 2.8, causing my players to become uncontrollable. Despite this, the game displayed smooth visuals, and the GPU usage remained at 60-70%. I resolved the issue by setting the FPS limit to 60. And launching through the Big Picture mode. Only in the big Picture mode, the connection indicator on the gamepad lights up correctly. The ball and corner freezes still remain. 

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