Hi everyone,
I’m opening a new thread because my previous post didn’t get any official update or solution.
I want to make it clear that this is not a performance, FPS, or ISP issue — my system and connection are perfectly stable.
I play EA Sports FC 26 on PC from Portugal (EU) using a wired Ethernet connection. My local latency is excellent, and I’ve already tested multiple ISPs, DNS providers, and even VPNs — all showing the same pattern.
The real issue comes from network routing: Traffic from Portugal is being routed through Zayo / Lumen nodes in the United States (Washington D.C.) before reaching EA’s servers, instead of using nearby European routes. This routing adds around +100 to +120 ms of unnecessary latency, which causes severe input delay and sluggish gameplay despite stable FPS and connection quality.
Tracing route to easo.ea.com [159.153.71.17]
over a maximum of 30 hops:
8 18 ms 17 ms 19 ms zayo.baja.espanix.net [193.149.1.109]
9 110 ms 108 ms 119 ms ae17.cr1.cdg11.fr.zip.zayo.com [64.125.30.213]
10 106 ms 106 ms 110 ms ae4.cs1.cdg12.fr.zip.zayo.com [64.125.20.112]
12 105 ms 104 ms 105 ms ae20.cr1.iad21.us.zip.zayo.com [64.125.23.217]
13 104 ms 111 ms 104 ms ae7.er1.iad21.us.zip.zayo.com [64.125.22.55]
14 107 ms 107 ms 105 ms 216.119.6.30.IPYX-276823-900-ZYO.zip.zayo.com [216.119.6.30]
15 107 ms 107 ms 105 ms ssx.gos.ea.com [159.153.71.17]
I’ve already opened multiple EA Help tickets — the support team confirmed that other players are experiencing similar “input delay after the new update”, but this clearly seems to be a routing / network infrastructure issue, not a game bug or hardware fault.
Could the network infrastructure or server routing team please review this path and ensure EU traffic stays within Europe?
Many EU players are affected by this (at least in Portugal), and gameplay has become almost unplayable because of the extra transatlantic hop.
Thank you for your attention and for escalating this to the proper technical team. If needed, I can run additional tests (WinMTR, traceroute, or provide routing data from other regions).
My other post: https://forums.ea.com/discussions/fc-26-technical-issues-en/high-delay-due-to-routing-through-us-servers-proof-pc/12731281
Best regards,
Cristiano (sirc21)
