Play Style Plus changed
I am writing to formally raise a complaint regarding an unauthorized change made to my EA FC 26 EVO card.
I had a perfect Estevão card that I personally evolved using FC Points I paid for. This card was upgraded exactly to my preference, specifically with the Finesse Shot+ PlayStyle. Following a recent update by your company, this PlayStyle was changed to Quick Step+ without my consent or involvement.
This change directly impacts a card I invested both time and money into, and it is unacceptable that a paid evolution was altered after the fact. I did not authorize this modification, nor was I given any option to prevent it.
I see two reasonable and acceptable resolutions to this issue:
- Revert my Estevão card to its original state, restoring Finesse Shot+, or
- Grant the card both PlayStyles to compensate for the forced change.
I used hard-earned FC Points to achieve this evolution, and the product I paid for has now been altered against my wishes. I expect this matter to be reviewed promptly and resolved accordingly.
Please provide a clear response outlining how this issue will be corrected.
Sincerely,
