I won multiple players on bid last night which ended during the servers down / maintenance time. Today, they are stuck in the transfer targets. I cannot access them, even though it says that I have won them and that they have expired. Furthermore, the coins that I won them with are gone, implying that the transaction has taken place and that I have these items even though I am unable to list them or use them or take them out of the transfer targets in any way. Whenever I try to assign the items, it says “connecting to ultimate team is not possible at the moment” and it sends me back to the overall transfer page within ultimate team. I have tried logging out, reinstalling, etc. to try to interact with these players but nothing is working. Please fix this issue by syncing your servers or some other way that solves this issue, as I would like to use and sell these players that I purchased. If you are having the same issue, please leave a comment for visibility so that this issue may be fixed ASAP.
Ideas
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me too
Before the maintenance, I was following some players to buy items until I got logged out. Today when I logged back in, I saw 180k coins discountedfrom my account for Balde purchase, which I saw in my winning list, but when I tried to claim it, I got an error message with ultimate team and back to the earlier screen, try again and the same.
The thing is I got discounted 180k and now got a bugged Balde, he didnt show in the web app , only in the game for now.
Ff I press R3 on the player, I see it says bought for 200k , I managed to bid 180k after that I couldn't log in anymore until now. But I want 180k back or the player tradeable, can you check it?
Hello,
I bid on 8 gold players last night and won them, but when I try to assign them, I repeatedly get the error "Connecting to Ultimate Team is not possible at the moment. You will now be returned to the main menu." I am only able to see the players on console:
In the web app, it says that I have 8 items in my transfer targets, but they do not appear when opening the transfer targets:
I suspect this happened as the bids expired during scheduled maintenance. Is there any way to troubleshoot this bug and assign these items that I've won? I am not able to assign these items and the coins I used to place bids on them have been taken from my account.
Hello
I bought Rijkaard this morning before the update. Now i see with my transfer targets that he is there, but when I try to put him in my club I get a notification that something went wrong and that I have to go back to the menu. In the app I see 1 item with my transfer targets, but when I enter this mode there is nothing to see. Can someone help me because on the console I can see that I bought Rijkaard. I guess its because of the update because i didn't had confirmation before the upgrade that my offer was the best
Thnx in advance
Watching this thread as I have the same issue.
Same issue here, albeit with different players. I was reading old forum posts and it seems like it’ll take a few days for them to figure this out. Hopefully they can sort it out quicker than that.
Me too same issue
Yes same issue with me
Same, I have 17 players stuck, I can see them on the web app or companion app
I can see them on the game but I can sell them.
It happened with one player before, he's still stuck since 2 months ...
Same, I have 17 players stuck, I can see them on the web app or companion app
I can see them on the game but I can sell them.
It happened with one player before, he's still stuck since 2 months ...
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