I won multiple players on bid last night which ended during the servers down / maintenance time. Today, they are stuck in the transfer targets. I cannot access them, even though it says that I have won them and that they have expired. Furthermore, the coins that I won them with are gone, implying that the transaction has taken place and that I have these items even though I am unable to list them or use them or take them out of the transfer targets in any way. Whenever I try to assign the items, it says “connecting to ultimate team is not possible at the moment” and it sends me back to the overall transfer page within ultimate team. I have tried logging out, reinstalling, etc. to try to interact with these players but nothing is working. Please fix this issue by syncing your servers or some other way that solves this issue, as I would like to use and sell these players that I purchased. If you are having the same issue, please leave a comment for visibility so that this issue may be fixed ASAP.
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Same issue
Same
Same
I won 3 high value player items, and they are stuck in my watch list. When I attempt to claim them, I receive a message that I am unable to connect. This is on console, PS5 and PS4.
I have restarted, tried web and companion app, waited, tried buying another player, reset cache, waited.
I have exhausted EVERY SINGLE OPTION.
I have spent $100s on this game. I am unable to even get a live chat individual, which I am sure will be futile as well knowing your company.
You need to resolve this. It is a technical issue.
I am unable to play as my coins in the millions are tied up in these players.
I have the time, the money and the resources, to take whatever formal action I need if this is not resolved quickly.
Me to broo
Same bro
Hello,
I placed a bid of 400,000 coins on a player in Ultimate Team just before server maintenance.
After the maintenance started:
- My coins were deducted
- I did not receive the player
- The Transfer Targets is not updating
It seems the transaction got stuck due to server issues.
Please investigate this issue and return my coins or assign the player to my account.
Thank you.
Same
Same issue since the maintenance and we're not alone
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