Ideas

mczvika's avatar
mczvika
New Spectator
3 days ago

Problem logging into my account – in EA SPORTS FC 26

I play on PC.
Today a problem started – when I open the game, it doesn’t recognize the username I created for login.
Instead of my name, the number "1" appears, and I can’t log in.
If I click and try to enter anyway, it shows me another message saying the game cannot be loaded.              I tried repairing the game, and also uninstalling and reinstalling it, but unfortunately it didn’t help.
Please, I urgently need your help!
I’m really upset, I can’t play at all.
I’ve invested many hours and built a respectable ULTIMATE team, and I don’t want to lose it.
On the mobile app, I can still log in and see the data.
Please help me.
I’m attaching screenshots of the issue.

I would appreciate a follow-up here / to my email.
[edit: email address removed]

 

login issue
pc

5 Comments

  • mczvika's avatar
    mczvika
    New Spectator
    8 hours ago

    What actually happened is that I can’t see my username.
    Instead of it, I see the number 1.
    And it doesn’t let me log in.

    I tried doing a Repair, and I also tried deleting the game.
    I even deleted the EA App data.
    I went to human support — spoke with several agents, and none of them managed to help me.
    Now it has been forwarded to the team related to the servers.
    I hope they find a solution, this is really, really depressing

  • mczvika's avatar
    mczvika
    New Spectator
    8 hours ago

    I have a really good squad that I built in Ultimate.
    If I delete my user account, I’ll lose everything I’ve built.
    Otherwise, I would have deleted it already.

  • 6cehqvkprijk's avatar
    6cehqvkprijk
    New Spectator
    18 hours ago

    Take the risk or lose Fc 26 and never play it until Fc 27 comes out 

  • 6cehqvkprijk's avatar
    6cehqvkprijk
    New Spectator
    18 hours ago

    I am not a moderator, but you just have to delete it nothing happens it says data will be lost but my data wasn’t lost

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