Ideas

hidesh's avatar
hidesh
Rising Novice
7 months ago

Sometimes unnecessary objects are left on the field at the start of a drop-in

When playing a drop-in game at the club,(PS5) it sometimes happens that objects are left on the field when the game starts.

​Although these objects don't interfere with players or the ball, they are quite widespread (extending horizontally from the center circle to about the CAM position), and there are dozens of light-like objects visible, which makes it difficult to play.

7 Comments

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey hidesh​ Could you please check if restarting and disconnecting your console to clear the cached data helps resolve the issue? Just turn off the console completely, unplug it for about 2 minutes, then restart and log back in.

  • hidesh's avatar
    hidesh
    Rising Novice
    7 months ago

    Closing and reopening the game app removes the objects, but the same phenomenon occurs irregularly at unpredictable times.

    ​I'll try the method you suggested as well. Thank you!

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    7 months ago

    In case of any further issues, please send us some screenshots, your username, game mode, and the timestamp when the issue happened. Thanks. 

  • hidesh's avatar
    hidesh
    Rising Novice
    7 months ago

    ​I'd like to report a bug that occurred on September 24, 2025, around 9:34 PM JST.

    • Platform: PlayStation 5
    • Context: The bug happened during a Club Drop-In session.
    • PSN ID: hidesh-laidback

     

  • hidesh's avatar
    hidesh
    Rising Novice
    7 months ago

    I've been trying to upload a screenshot, but I keep getting a message saying to try again later. I even tried making the file size smaller (under 100kb), but it didn't work. I'm sorry I couldn't include the image, so I've just described the situation instead. Thanks for your help.

  • hidesh's avatar
    hidesh
    Rising Novice
    7 months ago

    We were able to upload the image, so please check it.

    ​The objects will remain visible as shown in the image, but they won't interfere with the player or ball. The issue is that the objects visually obstruct gameplay.