Temporada online

Title: FC 26 Online Seasons – Opponent disconnects while losing, but the win is not recorded

I am playing EA SPORTS FC 26 on PS5 in Online Seasons.

Today alone, this has happened to me 3 times in approximately 10 matches. In all three cases, I was winning the game when my opponent suddenly disconnected.

For example, in one match I was winning 3-0. My opponent did not pause the game or select “Quit.” The connection suddenly ended and I immediately received this message:

“You lost connection with your opponent. We’ll review the match to determine the result.”

However, after leaving the match, the win was not awarded to me. The match does not count as a win or a loss and it appears as if the match never happened.

This is extremely frustrating because I am winning the matches fairly, but when my opponent disconnects, I receive no win or progress.

Platform: PS5
Game: EA SPORTS FC 26
Mode: Online Seasons
Matches affected today: 3 out of approximately 10
Example score: 3-0 when opponent disconnected

I have attached a screenshot showing the exact message that appears when the opponent disconnects.

Please investigate this issue because it is happening repeatedly and is directly affecting Online Seasons progression. If opponents are able to disconnect in a way that causes the match to be voided instead of giving the winning player the victory, this needs to be fixed.