Yesterday, I watched all the stream, from the beginning to the end, but i didn't receive any rewards today when i joined the web app. I have my account linked but somehow it didn't work. A friend of mine was also watching the stream yesterday with me and he received the rewards today. Someone can help me?
Having the same issue, and this was also a problem with Twitch rewards in FC 26.
same here didn't get it
I’ve watched the gameplay livestream for over an hour and even though my account is link on YouTube and twitch I still can’t claim the rewards on objectives. It’s even more strange because because I’ve been able to claim the rewards for the 15mins rewards
In my case, and the case of many others, we have the rewards in our twitch drops inventory ready to be claimed, but it is asking us to connect our EA accounts. When we connect the account, it doesn't seem to register the connection. Screenshot attached below for reference.
Clicking the refresh circle button after clicking "Connect" and seeing the "Your account is linked" message doesn't seem to do anything and we are still asked to connect our EA account to our twitch account. Even reconnecting to Twitch doesn't seem to be working in this case. I can also see in my EA account settings that my Twitch account is linked, and name matches. This is also the case for the connections page on Twitch.
I haven´t received my rewards for watching the stream for over an hour and 10 minutes and my account is linked to twitch.
same problem
I made sure my YouTube was linked to my EA Account before watching the stream (which it was). I watched for just over 1hr30m, yet when I’ve logged into the web app the ‘FC Pro, FC27 First Gameplay’ rewards haven’t been granted?
Live stream was watched on Twitch for the two drops. When attempting to claim, it says EA account is linked but on Twitch, I cannot claim it as the connect button stays. Attempted to disconnect and reconnect the accounts on both ends, but this did not solve the issue. It seems I am not the only one having this issue. (See below or attachments for reoccurring issue).
Community ManagerHello everyone.
First, make sure you actually claimed the drop in your Twitch Drops Inventory (YouTube rewards claim automatically but Twitch drops must be clicked manually). You have to claim the objective as well on the Web App.
Also, keep in mind there can sometimes be a delay before rewards sync and show up on your Web App.
If you did claim it and 24 hours have passed, it usually means your console/PC account is linked to a different EA account than the one connected to your streaming platform. To fix or double-check this, please follow these guides to verify your connections:
Hi guys, i watched twitch drops, but i can not collect it. It is writting, that i have to connect accounts , instead of green mark on twitch when u collect it. The problem is that it is already connected. No one from EA support were able to help me or even say me if i will get it. They just confirmed, that it is connected.
